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Frequently Asked Questions
Find answers to common questions about our services
How can I use dullescarservice.com to meet my ground transportation needs?
What if I provide incorrect pick up information?
What if my flight is early or late?
What if my flight gets cancelled?
What if my bags do not show up or arrive late?
What is the Cancellation/Refund Policy?
What is your NO SHOW policy?
What if I get bumped by the airline?
What is the Cancellation/Refund Policy?
When will my credit card be charged?
What is included in the rate?
What are the fees/policies for lateness/tardiness by the customer?
What are the fees/policies for Extra stops?
What are the fees/policies for rescheduling or changing itinerary details?
How do I pay for my ride?
What types of vehicles do you offer?
How do Airport and Amtrak pickups work?
What is the alcohol, drug, and prohibited substance policy?
What is the Lost-and-Found policy?
Is there a per person charge?
What information should I enter for my reservation?
What is the Limitation of Liability?
What types of services are available?
Is it safe for me to put my personal information?
What is the luggage policy?
Will I be picked up during snowstorms/emergency?
Is smoking allowed in vehicles?
What is the policy regarding consuming food inside vehicles?
Can I leave trash in the vehicle?
What is the spillage policy?
What is the policy on typographical errors with Rates?
When can I book a pick-up?
What is included in the hourly rate?
When does the time start?
Do you provide baby/booster car seats?
What happens if passengers misbehave?
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